PRIVACY POLICY

We appreciate the trust that you place in us and we take great care with your information privacy. The following describes our privacy policy for www.pupjoy.com. This privacy policy applies solely to information collected by this web site. If you have any questions about this statement, please contact us at [email protected]

Information We Collect From You and How We Use It

We collect information from you for the primary purpose of providing you with an efficient and customized experience as a user. Our goal is to provide you with a service that is as convenient, tailored and safe as possible.

We do NOT sell or rent your information to anyone.

When you subscribe to PupJoy, we will collect personal information from you such as your name, e-mail address, shipping address and credit card information. We use this information to fulfill your order and to notify you of status updates. All archived credit card information is maintained in a secure and safe environment.

We will use your information to customize your experience and communicate with you. We share your information with third parties, as necessary, to fulfill your order and to bill you via a credit card processing company. These companies do not retain, share, store or use personally identifiable information for any other purposes.

During your order customization we collect certain information (such as subscription preferences). We use this information to tailor your subscription orders and to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide additional information about your dogs (such as name, gender and/or birthday), but it is not required.

To complete a purchase from us, we request personally identifiable information from you. You must provide contact information (like name, email and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will also use this information to contact you.

If you wish to subscribe to our newsletter, we will collect your name and email address. Out of respect for your privacy, we provide you a way to unsubscribe.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out by following the instructions included in each newsletter or email communication or by emailing us at [email protected]

If necessary, we will send you service-related announcements for issues like temporarily suspended site service for maintenance. These announcements are not common.

Access to Your Information

If your information changes and you need to update it or if you need to cancel our service, you may make the changes on the My Account page or by emailing us at [email protected]

Information We Collect About Anonymous Website Visitors

We automatically track certain information based on our site traffic. This is a common for many websites. We use this information for continuous improvement to better understand our users and make our service better.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
1) Help remember and process the items in the shopping cart.
2) Understand and save user's preferences for future visits.
3) Keep track of and serve advertisement with a 3rd party.
4) Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

Links to Other Web Sites

This website contains links to other sites that are not owned by PupJoy, such as social media sites. We are not responsible for the privacy policies of such other sites. This privacy policy applies only to information collected by www.pupjoy.com. We encourage you to read the privacy policies of each and every Web site that collects personally identifiable information.

Security of Information

The security of your information is very important to us. While no method of transmission or electronic storage is 100% secure and we cannot guarantee absolute security, we follow industry standards in both transmission and storage in effort to best protect it. Wherever we collect sensitive information (such as credit card data), that information is encrypted using secure socket layer technology. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes to Our Privacy Policy

Our Privacy Policy may change from time to time and all updates will be posted on this page.




If you have any questions or suggestions, please contact us at [email protected]

Effective Date: March 29, 2016